• 0800 088 6184
  • chris@relativematters.org
  • https://www.relativematters.org/about-chris-moon-willems/
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Relative Matters

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If you find yourself in need of expert advice regarding a relative or elderly friend, we can give you helpful advice by phone on care, costs and legalities for the fixed fee of £99.00. Book your telephone appointment on 0800 088 6184.  Relative Matters and Chris Moon-Willems are independent, accredited by SOLLA Care and adhere to the Care Advice Standard. 


If you are really busy and need help quickly our range of practical care advice can help. We’re full of information about the care and support that may be available to you, including whether you could get help paying for care.

The £99 fee includes a 1-hour telephone call from a qualified social work professional with the SOLLA Care Advice Standard, a copy of the ‘My Care Planner’ booklet, a personalised care report which covers later life care and housing options, welfare benefit entitlement and NHS/Local Authority services and funding eligibility.

Knowing what is appropriate and affordable is essential. This 1-hour call and comprehensive summary will help you to understand and navigate the complex care system. It will give you confidence that you are moving forward in the right direction and save you time.

To book a call ring 0800 088 6184 NOW

“When I was getting frustrated with the powers that be, Chris provided friendly, accessible, practical advice at a time when it was most needed. Thanks to her, I feel I’ve regained some control of a perplexing situation and visualised my way forward. Chris strikes me as a perceptive pragmatic advisor and eminently warm-hearted. I cannot recommend her wise counsel highly enough.”



A consultation gives you independent expert advice about a range of issues, especially valuable at a time of crisis or transition, such as being discharged from a hospital or moving into a care home. It can also help you explore possibilities, navigate the complex care system and enable you to make an informed decision to achieve the best solution.

Here are just some of the issues upon which we can advise:

• Public funding and welfare benefits
• Finding home care support or in a care/nursing home
• Respite care
• End-of-life planning
• Mental capacity
• Getting value for money
• Managing dementia
• Hospital discharge
• Keeping safe


Our Inclusive Consultation ensures our care advice is needs-led, person-centred and tailored to the individual. This is essential if we are to undertake a home care or care home search to find the right care for you.

A face-to-face meeting is arranged with the person requiring care and will include a comprehensive care needs assessment. We also include a financial needs assessment, offer expert advice about specific issues, funding and benefits; referrals to independent financial and legal advice, as appropriate and, having carried out due diligence on these advisors before making recommendations.

Detailed research is undertaken and a comprehensive, personalised report is compiled. This includes:

• Confirmation of the issues to be addressed
• Desired outcomes
• Relevant fact sheets and resources
• Tailored shortlist of recommendations
• Liaison with professionals if necessary
• Travel to and from your chosen venue within a 10-mile radius of Worthing
• Email and telephone support throughout the process

We also offer a Care Management Service for people living at a distance or overseas and a range of additional services which can be seen under Care Planning.

Care Advice    Consultancy   Solicitor Services    Care Planning    Paying For Care

Solla Care Advisor    Care Management    Legal Services

Contact – Relative Matters Image result for contact icon png 0800 088 6184

Our mission is to support older people by maintaining and improving their quality of life and independence in a way that respects their individuality, dignity and available budget.

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Qualified & Accredited Social Worker ● Specialist in Elderly Care ● Solla Accredited Care Adviser ● Attorney for Health & Welfare ● Care Needs Assessments ● Person Centred Care Planning ● Arranging Care at Home ● Personalised Short List of Care Homes ● Care Management ● Care Reviews ● Care Monitoring ● COP 3 Assessments ● Certificate Providing ● Attending Best Interest Meetings ● Eligibility for Social Care and NHS Care ● Eligibility for Welfare Benefits ● Attendance Allowance Applications ● Life Story Work ● Occupational Therapy Assessments ● End of Life Planning



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